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We have been in business since 1991 and online since 1995! Your satisfaction is very important to us and your business is greatly appreciated. It is our goal to provide you with only the finest fashions available at less than retail prices. To help us give you our best possible service, here is some information to help make shopping with us more enjoyable!
Security
Your security is VERY Important to us! With Our ordering System thru Americart Your Credit Card number is never mailed or transmitted over the Internet We are required to enter an encripted SECURE website to retreive the credit card numbers! These people are the Greatest and they Keep up with SECURITY measures!!
Privacy
*. Your Privacy when Ordering!. When you order your order is packaged in a plain mailer or box addressed to you with our return address. Your email, address, telephone or any other information obtained from you is not sold or transferred to any other parties. We will only contact you if we have problems with your order or we have a product we think you may be interested in purchasing. Any questions or comments to us should be thru email. If you have questions about an order, supply your order number with questions so we can find your order.
Guarantee
Regular Priced items! If you are not happy with your purchase simply return the item within 3 days using our exchange authorization form with instructions along with the original tags still attached and a copy of your Exchange Authorization, (Keep a copy) and we will gladly exchange the item for another selection. Exchange and Return information below.
Ordering Options
1. Online Ordering! It's Easy and Secure. When you see an item you wish to purchase simply make your color and size selection and then click on add to order. To add additional items simple press continue shopping. After you have selected all the styles you wish to purchase simple select Checkout, complete your billing and shipping information and press submit. You can even choose to fax your order via the shopping cart. Then just email, fax or call and leave your credit card number along with the order number. We will already have a copy of the order waiting for your credit card number or check up to 14 days.
2. If you do not wish to submit your order over the interet you may pay your Order by PayPal We are open 24 hours a day, 7 days a week! Any questions email us at the bottom of this page.
3. Mail Your Order! At any time
print out your order form and Mail to Goldtan.com.
PO Box 610 Ila Georgia 30647 along with a check or money order.
Shipping Information
Please allow 10 to 15 working days
for delivery in the U.S.
If an item is temporarily out of stock your back ordered item will be
shipped as soon as we receive our shipment. Back-ordered items will
be shipped within 24 hours after received from vendor. During busy season please be patient!
Orders not in stock are ordered daily!! (Monday-Friday)
If you order by Priority or Express, If not in stock, Your order will ship by the terms you
requested upon delivery from vendor.
All orders are shipped by USPS!
We are not responsible for loss when shipped to APO Boxes or Overseas
where Delivery Conformation cannot be tracked.
Buyer takes all risk of loss in areas when we cannot ship by Delivery Conformation!
Overseas Shipping Information
You can shop with Goldtan from any where in the world. Please allow 15 to 20 working days for delivery overseas, It very rarely takes this long, In fact our average overseas ship time is less than 10 to 15 working days. Some countries do from time to time ship slower due to customs. Please note we now ship most overseas orders by Global Express.
NOTE: We are not responsible for loss when shipped to APO Boxes or Overseas where Delivery Conformation cannot be tracked. Buyer takes risk of loss in areas when we cannot ship by Delivery Conformation although this rarely happens!
Payment We accept Master Card, Visa, Discover via Paypay, Certified Funds, Money Orders, Cash.
Personal Checks orders will be held 20 days before shipment.
$25.00 Return Check Fee on All Returned Checks!
Return Policies Returns are not accepted without a RA# or EA# under return address on Address Label.
We do not issue a refund if garments have been fitted without underwear being worn, soiled or tags are removed!
We do not issue a refund if garments are on SALE, CLEARANCE or CUSTOM ORDERS!
Return Authorization must be applied for within 7 days of delivery!
Please note that thong and G-string bikinis are NON RETURNABLE
Check on Return use this form!
1 Exchange Return If you wish to exchange your purchase simply fill out the exchange authorization form within 7 days, return along with the original tags and receipts, {enclosed with your order} and we will gladly exchange the item for another selection. (Sorry shipping and handling charges are not refundable.) {PS:Please insure all returns!}
Check on Exchange use this form!
2
Refund Return If you just
wish to return your purchase simply use our Return authorization form within 7 days,
along
with the original tags and receipts, {enclosed with your order} and we
will gladly
credit your account,(NO SALE, CLEARANCE OR CUSTOM ORDER ITEMS MAY BE RETURNED) Otherwise We do charge a 25% restocking Fee for Credit Card Refunds!
(Sorry shipping and handling charges are not refundable.)
{PS:Please insure all returns!}
Check on Return use this form!
3
Return Pre Authorization Pre Authorization
is required on all returns
with the original tags and receipts, {enclosed with your order} and we
Authorization Forms.
Order must be postmarked within 3 days of delivery.
{PS:Returns are not accepted without a RA# or EA# under return address on Address Label!}
4
Order Cancellation Order Cancellation
Cancel Order Form.
Order must cancelled in writing via Cancel Order Form or Fax before shipment to prevent Restock and Shipping Fees.
{PS:Returns are not accepted without a RA# or EA# under return address on Address Label!}
5
Refused Orders Refused Orders
will not be credited full purchase price. We will deduct shipping and Restock fee of 50% of order.
Goldtan.com
Goldtan.com
PO Box 121
Ila Georgia 30647
Fax= 706-789-0086
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Designed by RAR Marketing Inc. All Contents and Images are Copyright RAR Marketing Inc. Updated 01/07/2000